In this fast and furious age we live in, one of the more important issues being addressed in the workforce is a lack of effective and proper telephone skills and etiquette. How many times have you been upset or put off by a call center or business representative who had no telephone etiquette? This professional deficiency will create a negative perception of your business and cause a loss of customers and revenue.

Have you ever heard someone talking about "the cloud" and wondered what it meant? Although the idea is relatively new, it's not too hard to understand. In fact, you've probably used the cloud many times without knowing it.

What is the cloud? Where is the cloud? Are we in the cloud now? These are all questions you've probably heard or even asked yourself. The term "cloud computing" is everywhere.

How about we take charge of this and go the extra mile... Plastic-Free.

July is the month to challenge yourself, your friends and your family to go plastic-free. The challenge has three sets of plastic-free living, only try your best and be an example to others.

Want to communicate more effectively? Then you need to ask more questions. Not just any questions will do; to be really successful, you need to ask the most basic, fundamental questions possible-in fact, the dumbest questions you can think of.

Why? Good question.