So you’re stressed. You search for ways to destress, but realise that you’re too busy and stressed to actually destress. Not destressing makes you more stressed, but giving yourself time to destress just makes you stressed about all the things you ‘should’ be doing instead. Does this exhausting story sound familiar?
In this fast and furious age we live in, one of the more important issues being addressed in the workforce is a lack of effective and proper telephone skills and etiquette. How many times have you been upset or put off by a call center or business representative who had no telephone etiquette? This professional deficiency will create a negative perception of your business and cause a loss of customers and revenue.
Email is the preferred mode of communication in business, both internally and externally because it’s simple, straightforward, secure, and takes place in real time.
There are some things you simply never want to say at work.